Of course! We will be delighted to welcome you in our showroom so that you can see our products and the services we offer in person. To give you personalized attention and make sure we can spend the necessary time with you, we ask that you book an appointment through WhatsApp.

Yes, we offer the free scouting service. During this visit, we verify the specific requirements and provide advice to adapt our services to your needs. We recommend scouting for events with more than 100 people, although this option is completely flexible according to your preferences.

Contributions and advice are free and you can request them at any time of the year. To get a quote, simply write to us through WhatsApp.
It is important to note that the reservation of items is made by order of request. To confirm your reservation, a 50% deposit and the signing of the contract are required.

No hay un monto mínimo o máximo de alquiler. La garantía depende del valor del pedido y puede oscilar entre USD 30 en adelante. Se requiere presentar un documento de identidad o una papeleta de votación para completar el proceso de garantía. Las políticas de garantía para empresas varían, puedes consultarlo con nuestro asesor.Es importante tener en cuenta que la reserva de artículos se realiza por orden de solicitud. Para confirmar tu reserva, se requiere un depósito del 50% y la firma del contrato.

Sí, disponemos de una flota de camiones y camionetas para cubrir transporte en Quito y en todo el país. El costo del servicio varía según la distancia. También ofrecemos opciones de transporte para cargas pequeñas a través de plataformas de entrega móviles vigentes. Es importante tener en cuenta que la reserva de artículos se realiza por orden de solicitud. Para confirmar tu reserva, se requiere un depósito del 50% y la firma del contrato.

Yes, we offer assembly and disassembly service included for tents, platforms and dance floors at events located in buildings up to the second floor. For other levels or items, assembly and disassembly services are available for an additional surcharge.

one. We will coordinate the withdrawal date with you if you have contracted the transport service.
2. Be sure to return all items in the same condition they were delivered: stacked chairs, clean dishes and glassware, and table linen on the delivered covers (no tablecloth washing required).
3. Our staff will check that everything is in perfect condition. If so, the order guarantee will be returned.

Do not worry! In case of damage or loss, we will contact you to collect the replacement cost of the warranty item or you can also purchase the item and return it to our office.

If your event is suspended, you can receive a full refund, less a 5% processing fee, if you cancel at least 15 days in advance. For cancellations made up to 2 days before the event, a credit note will be issued to reschedule the date. After that period, the advance received will be withheld without the possibility of reimbursement.